SOC 2 Compliance: Build Trust With Your Clients Through Verified Security
SOC 2 compliance services help technology companies, SaaS providers, and service organizations demonstrate they meet the Trust Services Criteria for security, availability, and confidentiality. Vigil Cyber implements the security controls required for SOC 2 Type II certification and provides continuous monitoring that generates audit evidence as a byproduct of daily operations.
Why Enterprise Clients Require Type II — Not Type I
A SOC 2 Type I report says your controls are designed appropriately as of a point in time. A SOC 2 Type II report says your controls operated effectively over a sustained period — typically six to twelve months. Enterprise procurement teams, enterprise security questionnaires, and contract requirements increasingly specify Type II because it provides evidence of actual operation, not just design intent. If you're pursuing enterprise contracts or operating in regulated industries, Type II is the standard to meet.
The Trust Services Criteria Explained
SOC 2 is structured around the AICPA's Trust Services Criteria — formerly Trust Services Principles. Security (Common Criteria) is mandatory for every SOC 2 engagement. The other four categories — availability, processing integrity, confidentiality, and privacy — are selected based on your service commitments and the nature of the data you handle.
Most SaaS and technology companies pursue Security plus Availability — demonstrating that their service is secure and that uptime commitments are met. Organizations handling sensitive client data frequently add Confidentiality. Those processing customer data under privacy regulations add Privacy. The scope you select determines which criteria your auditor tests.
Vigil Cyber helps you select the right scope for your business — balancing the value of additional criteria against the audit cost and compliance burden each adds. For technology companies and SaaS providers, see how compliance integrates with financial services security requirements .
Get a SOC 2 Gap AnalysisTrust Services Criteria
Security (Common Criteria)
The mandatory foundation of every SOC 2 engagement. Covers logical and physical access controls, system operations, change management, risk mitigation, and monitoring. All 33 Common Criteria points must be addressed regardless of which additional categories are in scope.
Availability
Addresses whether your system is available for operation and use as committed. Relevant for SaaS platforms and cloud services with uptime SLAs. Requires evidence of monitoring, incident response, and recovery procedures that support availability commitments.
Processing Integrity
Addresses whether system processing is complete, valid, accurate, timely, and authorized. Most relevant for financial processing systems, payroll platforms, and data transformation services where accuracy of processing is a core service commitment.
Confidentiality
Addresses whether information designated as confidential is protected throughout its lifecycle. Relevant for organizations processing client business information under NDA or contractual confidentiality commitments. Requires controls for identification, handling, and disposal of confidential information.
Privacy
Addresses collection, use, retention, disclosure, and disposal of personal information in accordance with your privacy notice and applicable regulations. Relevant for consumer-facing platforms and organizations subject to GDPR, CCPA, or similar privacy frameworks.
From Gap Analysis to Audit-Ready
SOC 2 compliance is a sustained program — not a one-time project. Vigil Cyber implements the controls, collects the evidence, and supports you through the audit process so your team can focus on building product instead of building compliance infrastructure.
SOC 2 Readiness Assessment
Phase 1: Gap Analysis
Know exactly what you have, what you're missing, and what it will take to achieve Type II.
We map your current controls against all applicable trust services criteria points, identify gaps, assess documentation maturity, and develop a remediation roadmap with realistic timelines. The output tells you whether you're 3 months from audit-ready or 12 — and what work is on the critical path.
Control Implementation
Phase 2: Remediation
Deploy the technical and operational controls your auditor needs to test.
We implement missing controls across endpoint security, access management, logging, vulnerability management, change management, and vendor risk — the core areas auditors examine. Controls are configured to produce the log evidence and artifact trails your Type II report requires.
Policy & Procedure Library
Phase 2: Remediation
Auditor-ready written policies that map to specific trust services criteria points.
SOC 2 requires documented policies for information security, access management, change management, risk assessment, incident response, vendor management, and more. We develop and maintain this policy library in formats that align with how auditors request and review documentation.
Continuous Monitoring & Evidence Collection
Phase 3: Observation Period
Build the 6–12 month evidence record your Type II report requires.
The observation period for SOC 2 Type II is typically 6 to 12 months. During this period, controls must operate continuously and evidence must accumulate automatically. Our monitoring platform collects, timestamps, and organizes evidence artifacts — access reviews, vulnerability scans, patch records, incident logs — in the format auditors request.
Access Reviews & User Lifecycle
Ongoing Operations
Pass quarterly access review testing with documented evidence of least-privilege enforcement.
Access reviews are consistently among the most tested SOC 2 criteria points. Auditors look for evidence that access is reviewed periodically, that terminated employee access is revoked promptly, and that privileged access is controlled and monitored. We manage access reviews on the cadence your auditor requires and maintain the approval records that support testing.
Auditor Coordination & Support
Phase 4: Audit
Navigate the audit process efficiently with a team that speaks the auditor's language.
We coordinate directly with your SOC 2 auditor during fieldwork — responding to evidence requests, clarifying control narratives, and ensuring that information is provided in the format and timeframe auditors need. Audit support typically compresses fieldwork timelines and reduces the number of follow-up requests.
Who Needs SOC 2 and Why It Matters Now
SOC 2 was once primarily a requirement for cloud infrastructure providers. Today it is expected by enterprise procurement in virtually every vertical — SaaS companies, managed service providers, financial technology firms, healthcare technology vendors, and any B2B service provider that touches client data or systems.
The driver is procurement risk management. Enterprise buyers face liability for the security of their vendors — security questionnaires and self-attestations no longer satisfy their risk committees, cyber insurers, or regulators. A SOC 2 Type II report closes that gap: it is independent verification from a licensed CPA firm that your controls work.
For organizations also managing financial data, read about how compliance-as-a-service eliminates the gap between security and audit readiness .
SOC 2 Is Typically Required For
Enterprise SaaS Sales
Enterprise procurement teams require SOC 2 Type II before vendor approval. Without it, deals stall or die in security review.
Managed Service Providers
MSPs with access to client systems and data are increasingly required by their enterprise clients to maintain SOC 2 certification.
Financial Technology Platforms
Fintech platforms handling financial data, payment processing, or integrating with banking systems face SOC 2 requirements from financial institution partners.
Healthcare Technology Vendors
Health IT vendors and HIPAA business associates frequently pursue SOC 2 in addition to HIPAA compliance to satisfy enterprise health system procurement.
Venture-Backed Growth Companies
Investors and enterprise customers both require SOC 2 as part of due diligence and commercial contract requirements at Series A and beyond.
Government Contractor Suppliers
Organizations in the government contractor supply chain increasingly face SOC 2 requirements from prime contractors as part of supply chain risk management.
Frequently Asked Questions
Technology companies and SaaS providers ask us these questions when evaluating SOC 2 programs.
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