Real Clients. Real Outcomes.
Every engagement tells a story. These are four of ours — how Vigil Cyber transformed security postures, achieved compliance, and delivered measurable results for businesses just like yours.
Southeast Technology Firm
Charlotte Metro Area | Financial Services Clients | FINRA / SEC Regulated
The Challenge
The firm had outgrown a legacy MSP that treated security as an afterthought — no 24/7 monitoring, no EDR, and no visibility into their M365 environment. With financial services clients requiring FINRA and SEC compliance, a pending regulatory audit threatened to expose critical gaps. Leadership knew a breach wasn't a matter of if, but when — and the liability exposure was unacceptable.
Our Solution
Vigil Cyber deployed the full stack across all 60 endpoints — CrowdStrike Falcon for endpoint detection and response, Avanan for advanced email security, and 24/7 SOC coverage with active threat hunting. We performed a comprehensive M365 security hardening engagement and implemented conditional access policies, Secure Score remediation, and compliance documentation tailored to FINRA and SEC requirements.
2,400+
Threats Blocked
in First 90 Days
38 → 87
Microsoft
Secure Score
0
Security Incidents
in 12 Months
45%
Reduction in
Helpdesk Tickets
"We went into our regulatory audit with full confidence for the first time in years. The documentation Vigil Cyber put together and the posture improvements were immediately apparent to the auditors."
Charlotte General Contractor
Charlotte, NC | Construction & Project Management | 60+ Active Projects
The Challenge
A phishing email nearly ended in a ransomware deployment — the threat was caught only by luck, not by any security control. The company's previous MSP operated on a pure break-fix model with no proactive monitoring, no patching cadence, and no backup verification. Field teams were sharing credentials and accessing project files from unmanaged personal devices, creating uncontrolled exposure across every active job site.
Our Solution
We started with Vigil Cyber Managed Services to stabilize the environment — patching, device management, helpdesk, and a tested BCDR strategy. After 60 days, once the client saw the threat data firsthand, they added the Advanced Security package: Avanan email security and CrowdStrike EDR across all endpoints. The transition from the legacy MSP was fully managed by our team with zero business disruption during the cutover.
2 wks
Full Transition
Completed
180+
Phishing Emails Blocked
First Month
100%
BCDR Tested
& Validated
60%
Faster IT
Response Times
"The transition was seamless. Our crews didn't miss a beat, and within two weeks we had more visibility into our IT environment than we'd ever had before. We should have made this move years ago."
Regional Accounting Firm
Southeast Region | CPA Firm | IRS 4557 / Cyber Insurance Renewal Pressure
The Challenge
The firm's four partners handled sensitive client financial data — tax returns, payroll records, financial statements — protected by nothing more than consumer-grade antivirus and basic M365 defaults. An approaching IRS Publication 4557 compliance deadline added urgency, and their cyber insurer had issued a non-renewal warning after identifying critical control gaps during the annual questionnaire review. The partners needed a rapid, credible security upgrade before the deadline.
Our Solution
Given the compliance deadline, Vigil Cyber deployed the full stack from day one. CrowdStrike EDR replaced consumer antivirus on every endpoint, Avanan secured their M365 email against phishing and BEC attacks, and we executed a comprehensive M365 conditional access hardening project. We delivered IRS 4557-aligned policy documentation, compliance monitoring, and a cyber insurance evidence package that the underwriter accepted without additional questionnaires.
30 days
IRS 4557 Compliance
Achieved
22%
Cyber Insurance
Premium Reduced
500+
Malicious Emails
Blocked Quarterly
29 → 82
Microsoft
Secure Score
"Our insurer came back with a 22% reduction in premium and no additional requirements. We hadn't expected that. The compliance package Vigil Cyber provided made the entire renewal process straightforward."
Multi-Location Healthcare Practice
Southeast Region | 3 Locations | HIPAA / OCR Regulated
The Challenge
An external HIPAA audit surfaced multiple compliance gaps — unmanaged clinical workstations, missing access controls, and no documented security awareness program. Staff at two of the three locations had clicked on simulated phishing links in prior internal tests, and the practice had no formal incident response plan. With OCR enforcement activity increasing and patient PHI at risk, the practice administrator needed a credible remediation path — fast.
Our Solution
Vigil Cyber deployed the full stack across all three locations — CrowdStrike endpoint protection on every clinical and administrative workstation, Avanan email security to stop phishing at the gateway, and HIPAA-aligned conditional access policies across their M365 tenant. We delivered a structured security awareness training program for all staff and built out OCR-audit-ready documentation including a risk analysis, policies, procedures, and an incident response plan meeting all HIPAA Security Rule requirements.
45 days
HIPAA Audit
Remediation Complete
34% → 97%
Staff Phishing Test
Pass Rate
1,200+
Threats Blocked
in 6 Months
0
Reportable
PHI Breaches
"We went from a flagged audit to full documentation in under two months. The staff training results alone were worth it — going from 34% to 97% on phishing tests tells you everything. Our team is actually engaged in security now."
Ready for Results Like These?
Whether you're facing a compliance deadline, recovering from a security scare, or simply tired of an MSP that doesn't understand security — Vigil Cyber delivers measurable outcomes, not marketing promises.
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24/7
SOC Coverage
<1hr
Response Time
99.9%
Uptime SLA